What information does ace365 collect?

ace365 stores account, device, usage and contact information. These are needed for security, support, and site operation.

Why are cookies used?

Cookies remember login, load pages quickly, and keep settings correct. You can control cookies from your browser if you want.

You can view, correct, delete, and object. If needed, write to support.

Kept as long as needed. There are separate time limits based on law, security, and accounting.

Are there different rules when using in Dhaka?

No, the main policy remains the same. Data security is kept to the same standard when using bKash, Nagad, and Rocket.

ace365 App Privacy Policy

Here you will learn what data is kept, why it is kept, and how long it remains when using Dhaka to bKash, Nagad, or Rocket; data protection is explained clearly

Download ace365 APK View ace365 Login

Effective date and brief introduction

Effective date: July 2026. The rules for your privacy when using ace365 App are explained below in plain language

This policy is based on five data types: account, device, usage, communications, and cookies; the same core rules apply whether you are in Dhaka or elsewhere

No complex language needed if necessary ace365 Contact Page Get direct help

How account data is stored in the ace365 App

During registration, name, mobile number, email, and basic profile information are collected; when logging in, some verification data is also collected for security

This information is kept to keep the account active, verify identity, and respond to your requests quickly; it is generally kept while the account is active, and if closed, kept for a limited time for legal purposes

Account-related information is visible only to designated support teams and authorized systems

Identity

Name and number are matched to prevent wrong accounts

Support records

Notes of your complaints or requests may be kept for up to 12 months

Controlled access

Only people who need it for work view the data

Where device and technical data are stored

Your phone type, browser, IP, and app version may be collected to ensure ace365 APK runs properly, detect errors, and understand slow loading

Many users in Bangladesh run on slow networks, so this data is very helpful; logging in with Rocket or bKash also helps keep the system stable

Technical logs are usually kept briefly, then securely deleted

What ace365 does with usage and behavioral data

You viewed which page, where you stopped, and which features you used most; these can be recorded to improve app speed, menu arrangement, and overall experience

This type of data does not identify individuals on its own, but helps detect unusual traffic, misclicks, or security risks

Only data needed for analysis is kept; unnecessary parts are promptly discarded

Contact information and support notes

If you send messages, emails, or support tickets, copies may be kept to understand answers, resolve issues, and the history of complaints

Requests sent from Dhaka are treated the same as requests from other parts of the country; old conversations may be kept for 6 to 24 months to provide consistent answers

This avoids repeating previous conversations

How cookies and tracking data work

Cookies remember login, keep language settings, and help pages load faster; without these, many small conveniences won't work properly

You can disable cookies from the browser, but then you may have to log in repeatedly on both ace365 Login and ace365 App; this behavior remains the same for both

Analytics cookies usually last for a limited time, while session cookies end when the browser is closed

Your rights and controls

You have the right to know what data is held about you
Right to correct inaccurate data
Right to request deletion of certain data
Right to change cookie settings
Right to opt out of direct marketing
Right to lodge a privacy complaint

These requests are generally handled within 30 days after verification; larger or more complex requests may take longer

For help, send a message from your account, or ace365 Contact Page Open

ace365 user rights and notification panel

Security, sharing, and external services

Data protection uses encryption, restricted access, and regular monitoring; system logs are also checked to reduce risk in the ace365 App

Personal data is not shared with third parties except when required by law, fraud prevention, or technical support; specific parts may be shared

For financial assistance, only the minimum data required to operate methods like bKash, Nagad, and Rocket in Bangladesh is used

To learn more about the ace365 App App page See the steps for ace365 Login are written separately

How to register Login guidelines For new users About us The page will help

If you want Terms And Responsible Use Policy You may read